Answers to common questions about courses, membership, payments, certificates, and support at Grootspay.
Grootspay is an online learning platform offering career-focused programs in technology and professional skills—including AI & ML, web development, data science, cloud & DevOps, certification prep, and more. Learn more on our About Us page.
Grootspay Plus is our annual membership plan (₹200/year) that includes member-only resources, priority support, live Q&A sessions with educators, and a digital certificate when you complete your plan. See details on the Membership section of our homepage.
Yes. Eligible programs include a certificate of completion from Grootspay when you finish the required lessons and assessments. Certification exam vouchers (AWS, CompTIA, PMI, etc.) are separate and subject to availability.
Most purchased courses include lifetime access to materials on our platform, so you can revisit lessons and resources at your own pace. Specific terms may vary for bundles or promotions and will be shown at checkout.
We offer a 30-day money-back guarantee on eligible course purchases if you have consumed less than 20% of the content. Full details are in our Return Policy. Email info@grootspay.com to request a refund.
We use secure payment processing for purchases. If online payment is temporarily unavailable on the site, you may see a notice at checkout—please contact us and our team will help you complete enrollment or answer billing questions.
Yes. Grootspay works in modern web browsers on desktop, tablet, and mobile devices so you can learn wherever you are.
Go to the Login page and use the sign-in form with your registered email. If you cannot access your account, email info@grootspay.com with your registered email address and we will assist you.
Reach us via the Contact Us page, email info@grootspay.com, or call +91 9784777188. We typically respond within 1–2 business days.
Still have questions? Visit our Contact Us page or read our Privacy Policy and Terms of Service.